A pre-recorded message on the phone indicated GoodLife was unable to respond due to heavy call volume and directed him to visit the website. The website also directed him to a 1-800 phone number.
When he went to cancel the membership and get a refund he says the membership portal on the website didn't give him this option but only allowed him to "freeze" the membership for a maximum of six months and at a fee of $10 per month. One GoodLife member told blogTO he recently found the fitness chain withdrew $93.46 from his bank account even though he had not been back to the gym or was aware that GoodLife had re-activated his membership without any communication. "GoodLife cares deeply about the satisfaction and experience of our Members and encourages anyone who is having difficulty managing their Membership online, to call our Clubs directly." For a large portion of our Members, the portal also includes the ability to cancel online," explained a GoodLife representative to blogTO. "The majority of GoodLife Memberships can be managed directly through the portal on our website. Once you’ve selected that, an agent will answer your call and ask for your information.
You’ll have to go through the phone menu to the cancelation option. You should call the customer service number of your Anytime Fitness club. You need to scroll all he way down to the footer and click on Contact Us and then search for it in the Frequently Asked Questions. The third option is to cancel the Anytime Fitness membership through a phone call. There's no obvious mention of it anywhere on the busy homepage. For membership cancellation, you can go into your home club and sign a.
#ANYTIME FITNESS CONTRACT CANCELLATION HOW TO#
To their credit, GoodLife claims that the vast majority of memberships can easily be cancelled online however specific plans such as corporate memberships or members still on their original contract exist as exceptions.Īn adequate explanation why GoodLife can't use technology to cancel all types of memberships has not been forthcoming, though.įurther, the link to cancel a membership is buried deep within the website. How to Cancel Anytime Fitness Membership Online In order to start with the. meanwhile I keep being charged hundreds of dollars even though I've canceled membership in December 9-5 business hours and calls getting dropped. One look at the mentions on GoodLife's official Twitter account will see a stream of irate customers attempting to get similar problems going out of your way to ensure no one can get to a customer service rep. The problem is not one being experienced by only a handful of people either. When you sign up for anytime gym fitness membership, and you are ready to end your contract without completing the supposed time, you will be asked to pay the sum between $40 to $60.Not GoodLife fitness charging my account after I already cancelled my membership mid-COVID?🥰 How much does it Cost to Cancel Anytime Fitness Gym Membership?
#ANYTIME FITNESS CONTRACT CANCELLATION FREE#
So, you may want to ask, “how much does it cost to cancel anytime fitness gym membership”? Services like this should be free, and it’s, of course, it’s not free if you followed the contact guideline before you move to terminate your membership. However, failing to adhere to the anytime fitness cancellation process may attract some costs to cancel your membership. You strictly need to adhere to the terms and conditions of your club to avoid an issue when you want to cancel your membership. How to Cancel Anytime Gym Fitness Membership
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